The OneContact story began in 2002. Back then, we were a small call centre with a big vision, and we were known as Contact Centres Australia. 18 years on and plenty has changed. We’ve grown a lot. We’re more globally connected than ever before. We even have a new name. But we’ve remained true to the core values that drive our business and deliver outstanding results for our clients. Today, we’re entrusted to provide more services for more brands than any other time in our history. OneContact operates from two sites in Australia and one in New Zealand. More recently, we’ve opened a fourth office in Jakarta, which looks after our quality assurance and software development. Collectively, our team boasts more than 200 specialists across the three countries. While we’re a lot bigger these days serving clients in Australia, New Zealand and South-East Asia, we’ve never lost our agile small business mindset. We’re as global as we are local. We’re as strong as we are nimble. We’re as focused as we are flexible. While we love talking, we’re even bigger fans of doing. Our streamlined structures and resourceful approach allows us to be rapid responders for our clients. We pride ourselves in being agile, and make things happen when you need them to happen.

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